Privacy Policy

About this policy

This policy describes how KidWorks Therapy Services handles information collected through this website, kidworkstherapy.com.

It does not cover protected health information (PHI) about you or your child that we create or hold as a healthcare provider. That information is governed by our HIPAA Notice of Privacy Practices, which is provided to you as part of your New Client Packet and is available from our front office on request.

Information we collect

• Information you give us. If you fill in a form on this website, we collect the details you enter — such as your name, email address, phone number, and anything you tell us about your child — so that we can contact you and talk about next steps.
• Information collected automatically. Like most websites, we collect basic technical information such as your IP address, browser type, referring page, and the pages you visit. This helps us understand which parts of the site are useful and where families are finding us.

How we use it

We use the information above to respond to your enquiry, to schedule and prepare for appointments, to improve this website, and to meet our legal and professional obligations. We do not sell your information.

Please don't send us clinical details by email or web form

Email and web forms are not secure. Please don't use them to send medical records, insurance numbers, or detailed clinical information. Call us at (512) 444-7219 instead and we'll take those details safely.

Sharing

We share information with service providers who help us run this website and our practice — for example our website host and our form provider — under agreements that require them to protect it. We may also disclose information where the law requires it.

Cookies

See our Cookie Policy for how cookies and similar technologies are used on this site.

Children

This website is intended for parents and caregivers, not for children. We do not knowingly collect information directly from children through this site.

Your choices

You can ask us what website enquiry information we hold about you, ask us to correct it, or ask us to delete it. Requests about clinical records are handled under our HIPAA Notice of Privacy Practices instead.

Contact us

Questions about this policy? Call (512) 444-7219 or email info@kidworkstherapy.com, or write to us at 3607 Menchaca Rd, Austin, TX 78704.